Privacy Notice
Introduction: We are committed to protecting your personal data in compliance with the Constitution of Kenya, 2010, the Data Protection Act, 2019 and all other applicable laws.
Data We Collect: We collect personal information such as your name, contact details, financial information, identification documents (e.g., national ID or passport) and other relevant data necessary to provide our services.
Purpose of Collection: Your data is collected for the purpose of delivering financial advisory services, conducting fraud prevention checks, complying with legal obligations, and enhancing our service offerings.
Data Sharing: We may share your data with third parties, such as regulators and service providers, law enforcement agencies, and partners, only when necessary and with your consent or as required by law.
Your Rights: You have the right to access, correct, delete, or restrict the processing of your data. You can also withdraw your consent at any time. additionally, you have the right to data portability, which allows you to request a copy of your data in a structured, commonly used, and machine-readable format.
Data Security: We employ appropriate technical and organizational measures such as encryption, regular audits, and access control protocols, to safeguard your data against unauthorized access, loss, or misuse.
Retention of Data: Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law.
Contact Information: For any questions or to exercise your data rights, please contact our Data Protection Officer on 0725883317 or email us at capital@raisin.co.ke.
Updates: This privacy notice may be updated periodically to reflect changes in our practices or legal requirements. All changes will be communicated through our website and other appropriate channels.